Refund policy

CUSTOM / MADE-TO-ORDER ITEMS
All sales are final on customized or personalized items. All graphic tees and sweatshirts are considered custom, as they are made to order just for you.

Please double check your personalization spelling, shipping address and size choices before placing your order. A size chart with each garment's actual measurements is provided. If you have any questions about customization, please contact us before placing your order.

RETURNS OR EXCHANGES ON NON-CUSTOM ITEMS
Non-customized items can be returned for full credit or exchanged (less shipping costs) if you contact us within 7 business days of delivery. Return shipping charges are the responsibility of the customer.

Items must be returned unwashed, unworn and unused, postmarked within 3 business days from the time you contact us. Once we receive your item(s), we will process your return within 3 business days. Depending on your bank, refunds can take 5–10 business days to appear.

For exchanges, we will ship your new selection, if available and of equal value (not including taxes and shipping), within 3 business days.

DAMAGED OR INCORRECT ITEMS
If we make an error, we will happily replace the incorrect item(s) at no additional cost to you. If your item arrives damaged or incorrectly printed, please email us at SpoilMe@ShopVeryCherrie.com within 3 days of delivery with photos, and we'll send you a return authorization and return shipping.

Questions? Email us at SpoilMe@ShopVeryCherrie.com.