Processing Times
Boutique pieces (dresses, tops, bottoms, accessories and other in-stock items) ship in 1–3 business days. In-stock orders placed before noon ET usually ship the next business day.
Very Cherrie graphic tees and sweatshirts are printed just for you after you order. Please allow 3–5 business days for production before your order ships.
If your order has both, it ships together once everything is ready. You'll get an email with tracking as soon as it's on its way.
Processing times don't include shipping time. Choosing a faster shipping method speeds up delivery once your order ships, not production.
Shipping Rates (US)
- Standard Shipping: $8.95 flat rate on orders under $150. Most US orders arrive 2–5 business days after shipping.
- Free Shipping: on orders of $150 or more, calculated on the merchandise total before tax.
- Expedited Shipping: need it faster? Expedited options are available at checkout.
Delivery times are carrier estimates and can't be guaranteed.
International, Alaska, Hawaii & P.O. Boxes
- International shipping rates are calculated at checkout. International orders usually arrive in 7–10 business days after shipping, but please allow up to 3 weeks.
- International orders may be subject to customs, duties or fees charged by the destination country. These are the customer's responsibility.
- Orders to P.O. boxes and APO/FPO addresses ship USPS.
- If an international shipment is refused, return shipping and any customs, duties or fees will be deducted from your store credit. If they exceed your order total, no store credit will be issued.
Delivery Issues
If there's a problem with your delivery, please let us know within 5 business days of your expected delivery date. We can't be responsible for issues reported after that time.
Because we process orders quickly, we can't make changes or substitutions once an order is placed.
Returns & Exchanges
Small batch, on purpose. We keep our boutique collections small and carefully curated, so you're not running into your outfit twin everywhere you go. Most of our pieces are sourced from Europe in limited quantities and aren't restocked, which keeps every piece a little more special and lets us bring in fresh styles more often. It also means that once a style or size is gone, it's gone.
Boutique pieces can be exchanged or returned for store credit within 7 business days of delivery. If the style or size you'd like has sold out, we'll issue store credit so you can snag something new. Store credit is issued for the full item price and never expires.
- Items must be unworn, unwashed and in original condition with tags attached, and postmarked within 3 business days of contacting us.
- Return shipping is the customer's responsibility. Original shipping charges are non-refundable.
- Once we receive your return, please allow up to 3 business days for store credit to be issued. Exchanges of equal value ship within 3 business days, if available.
- If we made a mistake with your order or your item arrives damaged, let us know and we'll happily make it right at no cost to you.
Final Sale
- Sale and clearance items are final sale.
- Graphic tees, sweatshirts and personalized items are final sale, since each one is made to order.
Please double-check your size, spelling and shipping address before ordering, and check our size chart. Have a question about fit? Contact us before you order and we'll help.
Questions?
Our customer service hours are Monday–Friday, 9am–6pm ET. Contact us anytime and we'll get back to you as soon as we can.